For light goods like clothing and personal accessories, we ship by air which can take anywhere between 7-15 business days to arrive in Ghana after you place your order. We ship bulky goods by sea, which takes about 6-8weeks to arrive.
We need to receive payment in full before orders are shipped. Payments cover the cost of goods, insurance, shipping and customs duties. The customer is responsible for last-mile delivery charges or pickup.
The service fee is only charged on our Shop-And-Ship service. It covers the cost of shopping and transportation of the goods. We don’t charge service fees on our shipping-only service so long as the customer ships the item to us.
You are responsible for picking up your order from our office in Ghana. If you want your order delivered, you can arrange it with our agent, and we will get that sorted out for you.
